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Archive for October 2nd, 2008

Measuring Emotional Intelligence

Posted by medliorator on October 2, 2008

  • Emotional Intelligence is a set of 4 distinct yet related abilities: (1) perceiving emotions; (2)
    using emotions; (3) understanding emotions; and, (4) managing emotions. This framework can be used to understand the factors that make up interpersonal and communication skills.
  • Emotional Intelligence can be measured in individuals. There are two self report tests and one ability based test: The Mayer-Salovey-Caruso Emotional Intelligence Test. The disadvantage of self report tests is that these tests measure the perception of emotions than measuring the abilities themselves. The measurement of EI as an ability has the potential to provide a more objective and, therefore, effective assessmentof these skills.
  • You can train EI but these training programs and their effectiveness have not been tested adequately yet.
  • Doctors with good communication and interpersonal skills are less likely to receive patient complaints and more likely to play a major role in reducing medical errors

Emotional Intelligence and Medical Education [Dr. Shock]

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