Medliorate

Improving medical students

5 tips for Better Email

Posted by medliorator on January 30, 2008

  • Use subject-line protocols to speed communication:
    • a.) No reply needed – NRN
    • b.) Thank you – TY
    • c.) Need response by date and time – NRB 10/30 3:00 pm
    • d.) Use subject line for whole message: Meet 10:00 10/30 Okay? END
  • Keep e-mails short. Most should be no more than 1-10 sentences. Communicate your main point in the first sentence or two. Don’t make readers work because you don’t have time to focus.
  • Don’t deliver bad news in an e-mail message.
  • After two rounds of problem-solving on e-mail, pick up the phone.
  • If you can deal with it in 2 minutes, do it.

5 Transformative email tips [GTDA]

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One Response to “5 tips for Better Email”

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