5 tips for Better Email

• Use subject-line protocols to speed communication:
  • a.) No reply needed – NRN
  • b.) Thank you – TY
  • c.) Need response by date and time – NRB 10/30 3:00 pm
  • d.) Use subject line for whole message: Meet 10:00 10/30 Okay? END
    
• Keep e-mails short. Most should be no more than 1-10 sentences. Communicate your main point in the first sentence or two. Don’t make readers work because you don’t have time to focus.
• Don’t deliver bad news in an e-mail message.
• After two rounds of problem-solving on e-mail, pick up the phone.
• If you can deal with it in 2 minutes, do it.

5 Transformative email tips [GTDA]